1. Introduction
Welcome to Fulfillr. We are committed to protecting your privacy and ensuring that your personal and business information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Business Information: Company name, address, contact details, and billing information
- Personal Information: Name, email address, phone number of account holders or representatives
- Order & Inventory Data: Product details, shipment information, tracking data, and fulfillment records
- Website Usage Data: IP address, browser type, device information, and pages visited
3. How We Use Your Information
We use the collected information to:
- Provide and manage fulfillment and logistics services
- Process orders, shipments, and inventory management
- Communicate with clients regarding services and support
- Improve our website, systems, and service quality
- Process billing and payments
- Ensure compliance with legal and operational requirements
4. Data Protection & Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. Your information is stored securely and accessed only by authorized personnel for operational purposes.
5. Sharing of Information
Fulfillr does not sell or rent your personal information.
We may share information only in the following cases:
- With shipping carriers and logistics partners for order delivery
- With payment processors for billing purposes
- When required by law or legal authorities
- To protect our rights, property, or safety
6. Data Retention
We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
7. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience, analyze website performance, and understand user behavior. You may disable cookies through your browser settings if you prefer.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Object to certain types of data processing
To exercise these rights, please contact us using the details below.
9. Third-Party Services
We may use third-party tools such as payment gateways, shipping carriers, and analytics services. These third parties have their own privacy policies, and we are not responsible for their practices.
10. International Users
As a USA-based 3PL provider, your data may be processed and stored in the United States. By using our services, you consent to this transfer and processing.
11. Changes to This Policy
Fulfillr reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services means acceptance of those updates.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Fulfillr
Email: info@fulfillr.us
Website: www.fulfillr.us